PRIVACY POLICY

LAST UPDATED: July 3, 2026

Introduction

We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. This policy applies only to information collected through this website and does not govern the clinical record-keeping practices of our therapy services, which are protected separately under federal HIPAA regulations.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data: Voluntarily provided information, such as your name, email address, phone number, and message contents, when you fill out a contact form or request an appointment.
Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.

Use of Your Information

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

Respond to your direct inquiries and appointment requests.
Monitor and analyze website usage and trends to improve user experience.
Prevent fraudulent transactions and protect against criminal activity.

Clinical Confidentiality Notice (HIPAA)

Please note that transmitting information via an online website contact form is not completely secure. While we protect the data received on this site, any sensitive clinical details or personal health information (PHI) should be reserved for your direct clinical intake. Once you become a formal client, your personal health information is strictly protected by federal HIPAA regulations and South Carolina mental health confidentiality laws. A separate, detailed Notice of Privacy Practices (NPP) will be provided to you before your first clinical session.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We will only share information we have collected about you in specific situations, such as:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as website hosting and email delivery systems, provided they agree to keep this information confidential.

Security of Your Information

We use administrative, technical, and physical security measures (such as SSL encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately so we can remove it.

Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" at the top of this page. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

If you have questions or comments about this Privacy Policy, please contact us at: mycounselor@christiemichaud.com